We require all booking to be made via our easy to use online system to save time on the day and to ensure we have all the information we require for a smooth check-in process.

Until we see your dog, we don’t know the condition of the coat, size of the dog and it’s behaviour. We always aim to charge a fair price but it will be dependant on time taken to groom.

We’ve created a luxurious grooming salon that prioritises your dog’s comfort. Our salon is equipped with top-of-the-line tools and equipment and you can rest assured that your dog is in expert hands. Our groomers have an average of over 15 years experience.  Located in a prime spot within a major shopping center, our establishment provides the convenience for you to shop, do your groceries, or enjoy a meal at Table 26’s pet & kid-friendly cafe next door. Read more.

Unfortunately we don’t offer day care but we have a “Drop ‘n’ Shop” service where we can look after your dog for 1 or 2 hours. Book here.

We would rather be fair on our pricing so that weekday customers are not paying extra to balance of the higher staff wages on weekends. Therefore, as wages are higher on weekends, we need to apply a 15% weekend surcharge to simply cover the costs.  

Please allow for up to approx. 2 hours for bathing services and up to approx. 4 hours for any grooming/deshedding services. However, this is dependent on various factors. Please also note, if there have been unexpected delays with previous dogs due to anxiety, difficult behavior, etc, this may push out your pickup time. We apologise for any inconvenience but will text you 30 mins prior to advise expected pick-up time.  

This is dependent on size and coat length but feel free to contact us prior to booking if you have any questions. We recommend your puppy’s first groom should be the “In Between Groom”. View our services.

This will depend on coat type and if they are groomed in between. Short clips can be done between 6-8 weeks but if you prefer a longer clip, we recommend 4-6 weeks with an “In Between Groom” or “Bath and blow dry” in between. View our services.

Yes. Your dog must be up to date with all vaccines, worming flea and tick treatment for the safety of all the other dogs.

Due to the size of the salon & type of equipment, we cannot accept larger dogs. As your booking has taken up an appointment slot, you will be charged full payment.

Unfortunately not. We find less distraction means the dogs are calmer and provide a safe and comfortable environment for both groomer and dog. 

We have individual custom built enclosures so they will have their own individual spacious play pens before and after grooming. If they are from the same family, we tend to keep them together. In addition, our groomers are very accommodating in caring for anxious dogs to make them feel comfortable and safe.

We don’t do hand-stripping, or show style grooming, ear plucking anal glands. 

You don’t have your nails done too, ears cleaned, go 8 weeks without washing, bite & scratch your hairdresser, move around constantly and have your private parts washed & shaved 😅 .